HomePrivacy policy

Privacy policy

General terms

  1. This privacy policy informs about privacy practices and principles of personal data processing in relation to the website and services of SIA KRAUSS. To contact us regarding data processing issues, please write an e-mail to info@krauss.lv.
  2. Personal data is any information relating to an identified or identifiable natural person, i.e. i.e., the data subject. Processing is any activity related to personal data, such as obtaining, recording, modifying, using, viewing, erasing or destroying.
  3. The data controller complies with the data processing principles provided for in the legislation and is able to confirm that personal data is processed in accordance with the applicable legislation.

Acquisition, processing and storage of personal data

  1. Personally identifiable information is obtained, processed and stored by the Data Controller, mainly through the website of the online store and e-mail.
  2. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.
  3. By visiting and using the services provided in the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.
  4. The Data Controller is not responsible for damages caused to the Data Subject or third parties, if they are caused by falsely submitted personal data.

Processing of personal data of customers

  1. The data controller may process the following personal data:
    1. Name and surname
    2. Date of birth
    3. Contact information (email address and/or phone number)
    4. Transaction data (purchased goods, delivery address, price, payment information, etc.).
    5. Any other information submitted to us during the purchase of services and goods offered by the website or when communicating with us.
  2. The Data Controller stores and processes the Personal Data of the Data Subject as long as at least one of the following criteria is met:
    1. Personal data are necessary for the purposes for which they were received;
    2. As long as the Data Manager and/or the Data Subject can realize their legitimate interests, such as submitting objections or bringing or bringing a lawsuit to court, in accordance with the procedures set forth in external regulatory acts;
    3. As long as there is a legal obligation to store data, such as under the Accounting Act;
    4. As long as the Data Subject’s consent to the relevant personal data processing is valid, if there is no other legal basis for personal data processing.
  3. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who carry out the necessary data processing on our behalf, for example, accountants, courier services, etc. The data processor is the controller of personal data. Payment processing is provided by the WooCommerce payment platform, therefore our company transfers the personal data necessary for payment execution to the owner of the WooCommerce platform.
    Upon request, we can transfer your personal data to state and law enforcement authorities in order to defend our legal interests, if necessary, by drafting, submitting and defending legal claims.
  4. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or illegal destruction, alteration, disclosure and any other illegal processing.

Data subject rights

  1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:
    1. Access your personal data, receive information about their processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
    2. Request correction of incorrect, inaccurate or incomplete personal data;
    3. Delete your personal data (“be forgotten”), except in cases where the law requires data retention;
    4. Withdraw your previously given consent to the processing of personal data;
    5. Limit the processing of your data – the right to request that we temporarily stop processing all your personal data;
    6. Contact the Data State Inspectorate
    7. You can submit a request for the exercise of your rights by filling out the form in person at SIA KRAUSS, “Mūrnieki 1”, Klintaines parish, Aizkraukles prov., LV-5129, or by sending the request electronically by writing to the customer support service at info@krauss.lv

Final terms

  1. The Privacy Policy was developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and the free circulation of such data and which repeals Directive 95/46/EC ( General Data Protection Regulation), as well as the laws of the Republic of Latvia and the European Union in force.
  2. The data controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Corrections enter into force after their publication on the website https://www.krauss.lv

Our professional team will be happy
to answer all your questions!